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PRIVACY POLICY

Last updated: 06/2025

Welcome to our website, accessible at authentiqai.io (the "Website"). These Terms of Use (the "Terms") constitute a legally binding agreement between Vitalcore USA Inc., having its registered address at 142 W 57th Street New York, NY 10019 United States ("Company", "we", "us" or "our").

This Privacy Policy has been carefully prepared to provide you ("you", "your" or "User") with a clear and comprehensive explanation of how we collect, use, process, store, disclose, and protect your personal information ("Personal Information") that you provide to us, or that we collect, when you access, browse, or otherwise interact with the Website and/or use the services made available through it ("Services"). It also describes the rights and choices you have under applicable data protection and privacy laws.

We respect your privacy and are committed to protecting your Personal Information. Please read this Privacy Policy together with our Terms of Use and any other notices or policies published on the Website. Together, these documents form the legal framework governing your use of the Website and Services. By continuing to access or use the Website or Services, you represent that you have read, understood, and accepted this Privacy Policy and the related documents, and that you agree to be legally bound by them.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will take effect immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Information. Your continued use of the Website after any updates are posted constitutes your acceptance of those changes.

If you do not agree with any part of this Privacy Policy, you must not access or use the Website or Services. You are solely responsible for ensuring that your use of the Website and Services complies with all applicable laws and obligations in your jurisdiction.

CAPITALIZED TERMS USED HEREIN AND NOT DEFINED SHALL HAVE THE MEANINGS ASCRIBED TO THEM IN OUR TERMS OF USE.

AGE REQUIREMENTS

We are committed to protecting the privacy of minors. We do not knowingly collect or request Personal Information from individuals under the age of 16 (sixteen), or under the age of majority as defined by the applicable laws of their country, state, or jurisdiction, whichever is higher. If you are under 16 (sixteen), you must not register, use the Services, or send us any Personal Information.

If you have reached the age of 16 (sixteen) in your jurisdiction, but applicable laws of your state or country require us to obtain the consent of a legal guardian to process your Personal Information (such as in cases of limited legal capacity), you may not access or use the Website, engage with the Services, or provide us with any Personal Information, unless and until such legally required consent has been duly obtained and verifiably provided.

If we become aware that we have inadvertently collected or received Personal Information from someone who does not meet the applicable age requirement, and for whom valid legal consent has not been provided where required, we will promptly take appropriate measures to securely delete such data from our systems and records in compliance with applicable data protection laws.

USE OF PERSONAL INFORMATION

We collect and process your Personal Information to provide a high-quality user experience, fulfill our contractual and legal obligations, and operate our business efficiently. Collecting this information allows us to ensure the functionality, security, and integrity of the Website, facilitate seamless access to our Services, and personalize your overall experience.

Your Personal Information may be used for one or more of the following purposes:

  • Service provision – to deliver our Services, grant access to the Website, and enable requested features, tools, and functionalities;
  • Account management – to establish, administer, and maintain your account, including user registration, login management, and storage of credentials and preferences;
  • Customer support – to provide assistance, respond to requests, manage customer relationships, and ensure ongoing satisfaction with our Services;
  • Website and infrastructure maintenance – to monitor and test system functionality, diagnose and resolve technical issues, implement updates, maintain security, and prevent unauthorized access;
  • Business analysis and improvement – to analyze usage of the Services, track performance, optimize Services, and conduct internal business intelligence initiatives designed to improve your user experience;
  • Content processing – to process the content you provide in connection with your use of the Services.
  • Communication – to correspond with you, respond to inquiries or comments submitted through Website forms or tools, and send important administrative updates;
  • Feedback collection – to request reviews, conduct surveys, and otherwise gather input that helps us improve our Services;
  • Targeted content and advertising – to provide interactive features and personalized advertising, if you choose to engage with such features;
  • Marketing and promotions – to send newsletters, promotional offers, advertising materials, and updates on our Services and activities;
  • Technical support – to respond to technical inquiries, troubleshoot issues, and provide related customer support services;
  • Legal compliance – to comply with applicable laws, regulations, industry standards, legal processes, and to enforce our policies;
  • Fraud prevention and security – to detect, prevent, and investigate fraud, suspicious activity, or other unlawful behavior, and to protect the Company's rights, interests, and digital environment;
  • Other legitimate business purposes – to fulfill additional business needs consistent with this Privacy Policy, including any other purpose disclosed to you.

PERSONAL INFORMATION COLLECTED

When you interact with our Website or use our Services, we collect and process certain types of Personal Information, meaning any data that identifies, or can reasonably be used to identify, any individual directly or indirectly. The scope of information collected depends on how you engage with the Website and Services, and may include, but is not limited to, the following categories:

  • Consent records – documentation of any consent you provide, including the date, time, and method of consent, together with supporting metadata;
  • Content you submit – including content that you submit for a scan, text inputs, uploaded documents, inquiries, feedback, or other content shared via contact forms, customer support;
  • Contact details – phone number, email address, and other contact-related information provided by you;
  • Device information – IP address, unique device identifiers, Internet service provider, browser type and version, operating system, screen resolution, and similar technical details;
  • Engagement data – insights into how you interact with the Website and Services, including referral URLs, clickstream activity, ad interactions, views, time spent on pages, and engagement with our content or third-party advertisements;
  • Location information – such as country, state, city, ZIP or postal code, or other indicators, which may be derived automatically from your device settings or inferred through your use of the Website;
  • Personal details – first and last name, username or login credentials, photo, password, and language preferences;
  • Payment and transaction data – name associated with the chosen payment method, billing details, invoices, and transaction details. Please note that we do not process payment details directly; all such information is securely managed by our authorized payment service providers;
  • Tracking data – information collected through cookies, pixel tags, beacons, scripts, anonymous identifiers, and similar tracking technologies;
  • Usage data – details of your visits and interactions, such as the date and time of sessions, pages viewed, links clicked, and duration of use.

We do not intentionally collect or process any data classified as sensitive personal information under applicable laws. Please do not submit or disclose such information to us through the Website or any other channel.

By accessing or using the Website for any purpose, you consent to the collection and use of your Personal Information as described in this Privacy Policy.

USER RIGHTS

If you are a California resident, your privacy rights are governed by laws such as the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), the Children's Online Privacy Protection Act (COPPA), and the California "Shine the Light" law. In general, users from the United States may have the following privacy rights:

  • Right to receive notice of any actual or potential privacy breach involving your Personal Information;
  • Right to know what categories and specific pieces of Personal Information we have collected about you;
  • Right to know what categories of Personal Information we have sold to third parties or have disclosed for a business purpose;
  • Right to know the categories of third parties to whom Personal Information was sold;
  • Right to know the categories of recipients to whom Personal Information was disclosed;
  • Right to opt-out of sale or sharing your Personal Information to third parties;
  • Right to know the categories of sources of Personal Information;
  • Right to know the business or commercial purposes for collecting or selling Personal Information;
  • Right to request deletion of Personal Information we have collected from you, subject to certain exceptions;
  • Right to correct inaccurate Personal Information;
  • Right to be free of discrimination for exercising your privacy rights.

In addition, California's Shine the Light law provides California residents with the right to request information about:

  • The Personal Information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
  • The names and addresses of such third parties that, in the preceding calendar year, obtained your Personal Information for direct marketing purposes. If it is not reasonably possible to deduce the nature of the business of the third party's company from their name, we will additionally include samples of the goods or services the third party markets.

California residents may submit requests pursuant to their rights under the CCPA and California's Shine the Light law by contacting us at support@authentiqai.io or by submitting a written request to 142 W 57th Street New York, NY 10019 United States.

THIRD PARTIES WITH WHOM WE SHARE YOUR PERSONAL INFORMATION

We may share your Personal Information with certain categories of third parties when necessary for the operation of our business, the provision of Services, or compliance with legal requirements. Such third parties include, but are not limited to, the following:

  • Affiliates and subsidiaries – our corporate affiliates, parent companies, subsidiaries, or other group entities, where such sharing is required for legitimate business purposes. These may include improving Website and Service functionality, streamlining operations, supporting processing activities, enhancing data integrity and security, or assisting with customer services;
  • Third parties in connection with corporate transactions – in the event of a proposed or actual merger, acquisition, reorganization, sale of assets, or other corporate transaction involving our business or assets, we may transfer or disclose your Personal Information to the relevant third parties as part of the due diligence process or in connection with the execution of such a transaction;
  • Service providers – external vendors and contractors engaged to support our business functions or deliver the Services on our behalf. These include hosting and technology providers (e.g., Amazon Web Services), communication platforms (e.g., Zendesk), security and fraud-prevention specialists, analytics providers (tools that track user activity and traffic sources), customer support vendors, payment processors (e.g., Stripe), marketing service providers, etc.;
  • Law enforcement, government bodies, and legal proceedings – where required by applicable law, regulation, subpoena, court order, or other legal process, or where disclosure is reasonably necessary to comply with legal obligations or to protect our rights and interests, we may provide your Personal Information to regulators, governmental authorities, or law enforcement bodies;
  • With your consent or at your request – we may disclose your Personal Information to third parties when you explicitly authorize us to do so, or where you request or direct us to make such disclosures.

COOKIES AND TRACKING TECHNOLOGIES

In order to improve our Services and our Website, we use a technology called cookies. The cookies we use, as well as other similar tracking technologies, help us to improve your browsing experience, provide our Services to you, and to improve the security of our Website. The cookies are not a computer program and cannot read information or perform any actions. Cookies are small pieces of data, usually text files, placed on your computer, tablet, phone, or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own cookies on your device(s).

Types of cookies we use fall into the following categories:

  • Essential cookies – required for providing you with features or Services that you have requested. For example, certain cookies enable you to log into secure areas of our Services. Please note that these cookies cannot be disabled;
  • Functional cookies – used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These cookies help us to personalize our content for you, and remember your preferences (for example, your choice of language or region);
  • Advertising cookies – collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you;
  • Performance cookies – allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services, and how long visitors view pages on the Services. They also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services' content for those who engage with our advertising.

We use session cookies (temporary cookies that expire when you close your browser) and persistent cookies (remain stored on your device for longer periods and allow us to recognize returning visitors).

Cookies on our Website may also be classified as:

  • First-party cookies – set directly by our Website and used to support core functionality and analytics;
  • Third-party cookies – set by external services integrated into our Website (e.g., analytics, advertising, or social media partners);

In addition to cookies, we may use other tracking technologies, including:

  • Pixel tags/web beacons – transparent images embedded in web pages or emails that track engagement and user interactions;
  • CAPTCHA tools – used to distinguish human users from automated bots and improve Website security.

We use cookies and tracking technologies for the following purposes:

  • Personalize your experience and remember preferences;
  • Improve the speed, security, and responsiveness of the Website;
  • Analyze user behavior across regions, devices, and sessions;
  • Support account protection and security features;
  • Deliver targeted advertising and marketing communications;
  • Enable and enhance Website functionality.

Please note that cookies placed on your device by third-party websites are outside our control. When navigating away from our Website, you should review the privacy and cookie policies of those third-party websites.

We use the following third-party analytics services:

You can decide whether or not to accept cookies through your internet browser's settings. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. You can also delete all cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website, and some of the Services and functionalities may not work. To explore what cookie settings are available to you, look in the "preferences" or "options" section of your browser's menu. For guidance on managing cookies, please refer to the instructions provided by your browser:

DATA RETENTION AND TRANSFER

Except as otherwise permitted or required by applicable law or regulation, we will retain your Personal Information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy. This includes providing you with our Services, maintaining accurate business records, complying with legal and regulatory obligations, and resolving disputes.

In certain circumstances, we may retain Personal Information for extended periods where it is processed for legitimate purposes such as archiving in the public interest, conducting scientific or historical research, or carrying out statistical analysis. In such cases, we apply appropriate technical and organizational measures designed to safeguard your rights and freedoms during these extended retention periods.

Your Personal Information may be stored, processed, or transferred to jurisdictions where we, our affiliates, or our service providers operate. If the destination country does not provide an adequate level of protection for Personal Information under applicable data protection laws, such transfer will only be carried out after the conclusion of particular agreements between us and the said subjects, which will include safeguard clauses and/or appropriate safeguards for the protection of your Personal Information.

By submitting your Personal Information, you expressly consent to its transfer, storage, processing, and sharing in accordance with the provisions of this Privacy Policy.

DATA SECURITY

We take commercially reasonable steps to protect your Personal Information from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Information and how we are processing that information.

You should also help protect Personal Information by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account.

While we are committed to protecting the security of your account and the Personal Information we maintain, you should understand that no system for transmitting data over the internet or for storing data can be guaranteed as fully secure. By submitting your Personal Information to us, you acknowledge and accept the inherent risks associated with online data transmission and storage.

In the event of a data breach involving your Personal Information, we will provide notice as required under applicable law and will take appropriate steps to mitigate any potential harm.

DO NOT TRACK SIGNALS

Your browser may offer a "Do Not Track" (DNT) option, which allows you to signal to website operators and web applications that you do not wish certain online activities to be tracked over time and across different websites.

It is important to note, however, that not all web browsers support or enable the DNT feature. Additionally, there is currently no universal standard or legal requirement mandating that websites honor DNT signals. As a result, many websites, including our Website, do not respond to or change their data collection or tracking practices based on DNT signals. At this time, we do not alter our data collection or tracking practices in response to browser-initiated DNT signals.

LINKS TO OTHER WEBSITES

Our Website may provide access to third-party services or links to other websites or online locations solely for your convenience. Such links do not indicate our endorsement of these third-party services, websites, locations, or their content. We do not control, review, or assume responsibility for the content or practices of these external services or websites.

This Privacy Policy does not apply to any third-party services or external websites. We strongly encourage you to review the privacy and security practices of any third parties before providing them with your Personal Information.

CONTACT US

If you have any questions or comments about these Terms or the practices relating to the Website, please contact us via email at support@authentiqai.io, and we will make an effort to reasonably respond to your inquiry. Alternatively, if you prefer to communicate in writing, you may send your correspondence to 142 W 57th Street New York, NY 10019 United States.